6585 0960 info@musicdelight.com.sg
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Exchange Policy

Returns and Exchange Policy 

We take pride in checking all orders before they are directed to delivery/collection,therefore all Items sold on our website are not allowed to be returned or exchanged unless for the following : 

  • We had sent you a wrong product. 

  • Products are genuinely faulty before delivery.  

  • Please contact us within 24hours of receiving your item if you wish to exchange your order. 

  • Packagings that are torn and dented will not warrant a return or exchange, hence you should always open with careful caution.  

  • We will only accept unused items for exchange. 

  • All items for returns or exchange must not be opened and still in their original packaging. 

  • Delivery charges incurred will be borne by customers when items are sent back to us. 

  • Original shipping and handling fees are not refundable. 

  • Please note that sale & promotional items are NOT returnable or exchangeable 

 

No refunds/returns/exchange of a product will be allowed due to the misinterpretation or not reading of the product description or specifications by the customer. When in doubt, please Contact Us before making a purchase.