6585 0960 info@musicdelight.com.sg
Weekdays 11am-9pm | Sat 10am-8.30pm | Sun 10am-8pm       6585 0960     info@musicdelight.com.sg     My Cart : empty $0.00   
Order & Delivery

Delivery Details 

 

Self-Collection  

 

Self-collection of our products is available at White Sands Shopping Mall located at Pasir Ris Central next to the MRT Station. Advance notice of 3 days is required. Please state the intended date and time of collection during checkout. Our customer service will contact you via email / phone call within 2 working days (exclude sat & sun/public holidays) upon receiving your order. For urgent orders, we encourage you to make your purchases directly at our retail shop. 

 

Local Delivery 

 

Postage is charged according to the quantity of products and to the rates of Singapore Post. We will process your order within 3 working days following payment clearance. This is excluding delivery time required. Please see the table below for estimated delivery time as provided by Singapore Post.  

 

Normal mail: 1-2 working days (no tracking number) 

Registered mail: 2 working days 

Local Courier: 1 working day  

 

Free Delivery 

 

Any purchases above $200 will be entitled to free normal mail. We may use local courier or door delivery services to fulfil this at our own discretion. 

 

Door Delivery 

 

All door delivery orders is subjected to schedule availability. Advance booking of 14 days is advised. Door delivery is $40/trip (exclude any carpark, erp or entry charges we may incur). Delivery to Sentosa & Changi Airport will have an additional surcharge of $10. We do not do deliveries to Tuas area. 

 

Door deliveries timing are available from 9am-5pm. For deliveries outside this timing, such deliveries will be subjected to our agreement. Should an agreement be acknowledged, there will be a surcharge in delivery fee and this will be informed to customer before order confirmation.  

 

Our customer service will contact you via email / phone call within 2 working days (exclude sat & sun/public holidays) upon receiving your order. We reserve the rights to reject any orders should we be unable to take the door delivery. Any orders paid will be refunded under such circumstances.  

 

*Note: We are not responsible for the loss of any products during shipment for delivery by normal mail since no form of tracking is possible. We strongly encourage you to opt for registered mail or courier services. Tracking number will be provided for these items.