• Account Information 

• Products and Pricing 

• Ordering 

• Payment 

• Returns and Exchange Policy 

• Discounts and Promotion Codes 

• Shipping 

• It is recommended to register an account with Music Delight. Registration is free. 

• A registered account gives you a faster and easier shopping experience. 

• You will be able to review your past orders, order status, items ordered and dates of purchase & delivery. 

• We accept payment in SGD.  

• Music Delight reserves the rights to make any changes to the pricing we offer in this site. 

• Music Delight will not be liable for any price changes and are not bound to fulfil any orders at old or erroneous prices. 

• Music Delight puts in all effort to maintain stock availability. Should we discover that the item you ordered is out of stock, we will contact you to arrange a backorder / refund. 

• No orders are processed during weekends/public holidays. Order processing typically can take up to 3 working days. 

• Once an order has been confirmed and shipped, cancellations will not be allowed. 

• Once the order is submitted, we will not be able to make changes to the order. If you wish to add on items, please place a new order. If you wish to change order, please request for cancellation of the previous order placed and you can then place a new order provided that the items are not shipped out. 

• For orders requiring door delivery, our staff will contact you via email or phone call to confirm on delivery address/date/time. For more information, please refer to our Order & Delivery.  

• If order is cancelled due to product being out of stock, full amount paid for the product will be refunded. 

• You can check your order status by signing into My Account. 

Returns and Exchange Policy

We take pride in checking all orders before they are directed to delivery, therefore all items sold on our website are not allowed to be returned or exchanged unless:

• Paypal & Credit/Debit Card (Visa /Master). 

• Orders will only be processed and fulfilled after payment has been completed. No payment = No order. 

• Once the above has been received and verified, we will ship your order within 3 business days. 

• We had sent you a wrong product.
• Products are genuinely faulty before delivery.
• Please contact us within 24 hours of receiving your item if you wish to exchange your order.
• Packagings that ar etorn and dented will not warrant a return or exchange, hence you should always open with caution.
• We will only accept unused items for exchange.
• All items for returns or exchange must not be opened and be in their original packaging.
• Delivery charges incurred will be borne by customers when items are sent back to us.
• Original shipping and handling fees are not refundable.
• Please note that sale & promotional items are NOT returnable or exchangeable.

• Occasionally, you may receive special offers through our newsletter e-mails or through promotions on our website or other advertising mediums. These special offers can only be redeemed through promotional or coupon codes. 

• To use the code, enter your promotional or coupon code in the space provided (i.e key under the redeem coupon code section during checkout process) at the Payment Information page. 

• If there is a problem with the promotional code, an error message will appear and you will need to rectify the code before you can continue to checkout. 

• Only one promotional code or gift certificate code can be applied at a time for each order.  

• Please note that we are unable to apply the discount to your orders once the order has been submitted without the discount code. No substitution or manual discounts can be applied. 

• Please click on this link to view our Order & Delivery. This page includes information about delivery time and self collection details etc.